CV Johan de Kleuver EN

Academic Medical Centre (AMC). Amsterdam

• Restructuring and cultural change programme for a department of about 200 staff, with the goal of bottom-up steering.

Rent Committee (independent administrative body within Ministry of the Interior)

• Development of a future-proof business model in consultation with the entire organisation.

Van Oord Marine Ingenuity

• Junior Leadership Programme (in English) for professionals aged 25-35: every year, 15 participants and 15 personal growth projects.

Kennemerland Safety Region

• Project to improve the performance of the HR team, introduce self-steering and enhance collaboration with the management.

Controlyse

• Broadening of supply within Business Control’s field of operations.

Teylingereind youth custodial institution and forensic centre

• Coaching of management staff and improving dual steering of other teams.

NS Railway Stations

• Professionalisation programme for station managers and supervisors.
• Customer-centred training for Shared Service Centre merger between F&A and back office.

Spirit youth and parenting services (Amsterdam metropolitan area and province of North Holland)

• Implementation of output steering for management.

Ministry of Infrastructure and Water Management

• Introduction of integrated recommendations into Audit Service.

Municipality of The Hague

• Development programme for managers with a bicultural background.

Ministry of Justice

• Innova management development programme for high potentials: Development Centres and workshops.
• Coaching staff in transition from Accountancy Service to Audit Service.
• Training of advisers at the Shared Service Centres of the Custodial Institutions Agency (DJI)
• Positioning and professionalisation of the Information Security department at DJI.

Elker youth and parenting services, Groningen

• Youth care transition: training and peer supervision of newly formed regional teams.
• Training of manager and management team through Youth Care transition, amd development of new Board model.

Rotterdam Port Authority

• Culture change at department. Improved performance of commercial management team.

Heineken

• Project on ‘Making work meetings more dynamic’.
• Coaching of various departments and teams in customer steering

Wielandt & Partners, Interimmanagement en Advies

• Professionalisation programme for consultants.

Grimbergen ‘Constructive Partnership’

• Development project for changing corporate structure and culture.

Synergie (IT consultancy of Getronics)

• Training course for experienced IT consultants.

Corus (previously Hoogovens, now Tata Steel)

• Boosting effectiveness in self-steering teams. Training course for managers and staff.

Hollandsche Beton Groep

• Boosting effectiveness at the Financial & Operational Audits Department.

Noord West Energy (previously GEB-Amsterdam)

• Training programme for team leaders, aimed at reducing sickness absence.

RVS Insurance

• Course for insurance inspectors on how to train insurance agents.

ABN-AMRO Bank

• Training course for counter staff: controlling aggression when dealing with difficult customers, and robbery response training.

Friesland Bank

• Research into customer satisfaction with bank services.

Master Communications

• Development of a didactic framework structure and content for the CD Centurion project.

Individual coaching

• Coaching of various professionals, aimed at effective authenticity.
• Drawing up of personal talent profiles based on psychological tests.

Board positions

1990 – 2000: ‘Millennium Foundation’ for the artistic representation of time

1983 – present RomolenBEEK: cooperative association for housing and working